This is not good news. And while I don't work for JnJ, I do deal with calls for a leading generics manufacturer. You would think that one has nothing to do with the other, but you would be oh-so-wrong.
See, people can't seem to distinguish between a name brand product that has been recalled and a generic product that has not. This means that oodles of panicky individuals will be bombarding the customer service line for the generics manufacturer and I will have to QC all those inquiries. It's times like this I wish I had a much larger readership so I could put a message out there, or know that lots of people would follow the link to the FDA and have the proper info. Alas, my core readership consists of reasonable individuals who will either do their research before succumbing to panic, or they don't use the products in question.
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